Why Aloha You Ask?

Posted by Jennfer Langston
Hospitality Project Manager


There are so many added benefits to using the Aloha POS system for your business that I find it hard to believe that anyone would ever consider any other. I personally have worked with every POS out there on the market as a manager, trainer and server/bartender. From my own personal experience I have found that Aloha is the most user friendly. From an order entry point of view it is very easy to navigate through modifier screens and also easy to use the split check function. Working in a fast pasted restaurant requires speed and diligence. Having the right POS system is important to productivity. It reduces time spent at the terminals so your staff can spend more time taking care of your guest. It can also increase table turns and reduce wait times.

From a manager point of view the Aloha system saves a lot of time where other systems don’t. The easy to use BOH software makes training new managers a breeze. Adding items, modifiers, employees and changing prices of menu items can be a big task on most systems. With Aloha after little training with a certified Aloha trainer you’ll be a pro. The export feature for reports makes it simple to email your reports or to have a copy in an excel or word format. This saves time with doing payroll and daily balancing. The audit report is another tool in the Aloha system that is very helpful in lose prevention. You can audit anything anyone does on the front and back of house computers.

Aloha also offers add on features that make life a little easier on the manager and the order entry employee. Aloha restaurant guard is a great tool, it works with your audit report and generates reports to help with lose prevention. It will look for trends and common scams according to the book Burning Down the House. This book was written to teach people how to scam restaurants. Aloha Delivery/Frequent buyer helps to keep up with your customer database. It is a great to for restaurants that do a lot of take-out and or delivery. You can set up bonus plans to give your customer rewards for choosing you. Like spend $100.00 get free dessert. It will keep track of all this information. It will also store your customer’s data for future marketing


As a Project Manager For Cardinal and The Aloha System I feel that I represent the Best of the best and I look forward to every new challenge and working with the great Restaurants in the St Louis Market. I hope some day I can Help you see the advantages of Using Aloha Software.

Cardinals Professional Services Team is the shining star within our service organization and offers service that is second to none. Jennifer is just one example of the dedicated staff that is available to our Existing and future customers.

Cardinal and Credit Card Data Security information

As a leader in Point Of Sale Technology, we take pride in the products and services we offer to our customers. We believe our products represent the best in the industry and we insure our staff are fully trained and certified on there set up and operation. We also take the security of our customers systems, networks, and data as well as our own, very seriously. Our staff is not only versed on current data security requirements but we also proactively attempt to educate our customers and insure that their systems remain secure as computer hackers become more savvy.


Recently there has been press coverage surrounding an incident involving credit card theft in a few restaurants in Louisiana Who use the Aloha System. A law suit has been filed alleging that The Local Aloha dealer and Radiant Systems are responsible for these Restaurants falling victim to credit card theft. The Theft took place when criminal hackers loaded malicious software on the system which captured data prior to it entering the Aloha software. This incident took place 2 years ago and does not involve Cardinal Business Equipment or any of our customers.


Recently Radiant released the following statements in response to the allegations


• Radiant’s POS software was not compromised during these incidents.
• Radiant’s products were among the first POS technologies to be validated against VISA’s initial set of data security requirements in 2005. Since the inception of these requirements, Radiant has continuously maintained payment industry validation (now called PA DSS) when releasing our software.
• There are twelve requirements for a business to achieve compliance with the Payment Card Industry Data Security Standard. Radiant helps support compliance with these requirements by developing secure payment applications.
• In addition to meeting payment industry standards, Radiant has invested in product innovations, resulting in our customers having the best arsenal in the industry to fight criminals intent on stealing personal credit card information.


Credit Card theft is becoming a malicious industry as criminals all over the world attempt to hack computer systems and steal active credit card numbers. Credit card company's along with the industry are creating and implementing strict policies and procedures to insure credit card numbers remain safe. These practices rely in part on everyone involved from Banks to Credit Card companies to POS Vender's to Retailers all the way down to consumers. Radiant, Aloha Software, and Cardinal are committed to keep technology as secure as possible.

Retailers also have responsibilities to insure there customers are safe. To learn more about Data security and CISP Compliancy we encourage our customers to contact our Professional services representatives who can help you maintain a secure system. For more information on Aloha Data security visit the Radiant Web Site at www.radiantsystems.com/datasecurity


Together we can work to insure a secure environment for our retail customers.