As a leader in Point Of Sale Technology, we take pride in the products and services we offer to our customers. We believe our products represent the best in the industry and we insure our staff are fully trained and certified on there set up and operation. We also take the security of our customers systems, networks, and data as well as our own, very seriously. Our staff is not only versed on current data security requirements but we also proactively attempt to educate our customers and insure that their systems remain secure as computer hackers become more savvy.
Recently there has been press coverage surrounding an incident involving credit card theft in a few restaurants in Louisiana Who use the Aloha System. A law suit has been filed alleging that The Local Aloha dealer and Radiant Systems are responsible for these Restaurants falling victim to credit card theft. The Theft took place when criminal hackers loaded malicious software on the system which captured data prior to it entering the Aloha software. This incident took place 2 years ago and does not involve Cardinal Business Equipment or any of our customers.
Recently Radiant released the following statements in response to the allegations
• Radiant’s POS software was not compromised during these incidents.
• Radiant’s products were among the first POS technologies to be validated against VISA’s initial set of data security requirements in 2005. Since the inception of these requirements, Radiant has continuously maintained payment industry validation (now called PA DSS) when releasing our software.
• There are twelve requirements for a business to achieve compliance with the Payment Card Industry Data Security Standard. Radiant helps support compliance with these requirements by developing secure payment applications.
• In addition to meeting payment industry standards, Radiant has invested in product innovations, resulting in our customers having the best arsenal in the industry to fight criminals intent on stealing personal credit card information.
Credit Card theft is becoming a malicious industry as criminals all over the world attempt to hack computer systems and steal active credit card numbers. Credit card company's along with the industry are creating and implementing strict policies and procedures to insure credit card numbers remain safe. These practices rely in part on everyone involved from Banks to Credit Card companies to POS Vender's to Retailers all the way down to consumers. Radiant, Aloha Software, and Cardinal are committed to keep technology as secure as possible.
Retailers also have responsibilities to insure there customers are safe. To learn more about Data security and CISP Compliancy we encourage our customers to contact our Professional services representatives who can help you maintain a secure system. For more information on Aloha Data security visit the Radiant Web Site at www.radiantsystems.com/datasecurity
Together we can work to insure a secure environment for our retail customers.
Showing posts with label POS. Show all posts
Showing posts with label POS. Show all posts
Saturday, December 5, 2009
Tuesday, October 20, 2009
We have Come Along Way since the Abacass
The other day I was explaining to a new associate the history of technology in the retail environment. I was explaining how and why Cash Registers evolved from basically adding machines to theft prevention devices and how electronics revolutionized everything into we what we now call point of sale. Suddenly I noticed a little glaze in the eyes of the recipient and I realized that although my history lesson was factual, it was no longer relevant. WOW! Who would of thought!
You see in today's world, Technology is not a new piece of science, Its a fact of life. In his mind all he's ever known is technology and any thing prior was prehistoric. Today's modern cash registers are complex, integrated computer networks that have entrenched themselves into every aspect of the business and retail world. In fact those businesses that have embraced technology have taken a bold path of no return.
The simplification and automation that today's technology adds to the business world cannot be out done except with more technology. So Once a business embarks on a path utilizing technology they will never go back, they will always move forward. Technology will become the new way of doing business. and the entrepreneur who sees the benefit's will begin to look for other ways that technology can improve daily operations. They will view the old way of doing business as archaic and irrelevant to the future. Just as my student did. However most small business fail to look at technology this way. They treat it as a expensive necessity instead of a long term investment into the future.
When considering the use of technology in a business it is crucial to make a long term plan and budget. Having a set goal and Researching is the most important thing a business owner can do before committing to purchasing any form of technology. The wrong purchase can be economically painful and in some cases fatal to the survival of the business however the right purchase with a tactical and affordable goal can can be the catalyst to success and growth.
It all Comes back to Return on investment ROI. Don't just buy a computer. Buy a back office that will improve your accounting and tell you if your making money. Buy a system that will help control your inventory and lower your food or inventory cost. Buy a solution with a Point of Sale and insure accuracy and improve your staffs through put. Take a look at all the new gadgets that will enhance the customers experience. This is a "I Want it Now" society so your POS should deliver finger tip information and availability, immediate receipts, fast credit processing, it should take the leg and pencil work out of everything you do, and most importantly, be EASY TO USE. It should compile information about your customers and have the ability to offer incentives for there return and be able to identify them when they do return and suggest a reward. It should be able to grow with your business and your vision and with the advancement of new technology. this means an open system. that is a system running on an open platform or operating system. Does all this cost more? Yes . But the return is ten fold.
Last but not least computers don't run themselves. you will need some portion of your staff dedicated to running your system so budget accordingly. consider it a necessity and part of the overall cost. Its all in the planning
In closing let me say that it is those hard challenges in business that you overcome that bring you to the next level.
If you always do what you always did you will always get what you always got.
we live in a technological world that is limited only by our lack of imagination. Let technology work for you and your business.
You see in today's world, Technology is not a new piece of science, Its a fact of life. In his mind all he's ever known is technology and any thing prior was prehistoric. Today's modern cash registers are complex, integrated computer networks that have entrenched themselves into every aspect of the business and retail world. In fact those businesses that have embraced technology have taken a bold path of no return.
The simplification and automation that today's technology adds to the business world cannot be out done except with more technology. So Once a business embarks on a path utilizing technology they will never go back, they will always move forward. Technology will become the new way of doing business. and the entrepreneur who sees the benefit's will begin to look for other ways that technology can improve daily operations. They will view the old way of doing business as archaic and irrelevant to the future. Just as my student did. However most small business fail to look at technology this way. They treat it as a expensive necessity instead of a long term investment into the future.
When considering the use of technology in a business it is crucial to make a long term plan and budget. Having a set goal and Researching is the most important thing a business owner can do before committing to purchasing any form of technology. The wrong purchase can be economically painful and in some cases fatal to the survival of the business however the right purchase with a tactical and affordable goal can can be the catalyst to success and growth.
It all Comes back to Return on investment ROI. Don't just buy a computer. Buy a back office that will improve your accounting and tell you if your making money. Buy a system that will help control your inventory and lower your food or inventory cost. Buy a solution with a Point of Sale and insure accuracy and improve your staffs through put. Take a look at all the new gadgets that will enhance the customers experience. This is a "I Want it Now" society so your POS should deliver finger tip information and availability, immediate receipts, fast credit processing, it should take the leg and pencil work out of everything you do, and most importantly, be EASY TO USE. It should compile information about your customers and have the ability to offer incentives for there return and be able to identify them when they do return and suggest a reward. It should be able to grow with your business and your vision and with the advancement of new technology. this means an open system. that is a system running on an open platform or operating system. Does all this cost more? Yes . But the return is ten fold.
Last but not least computers don't run themselves. you will need some portion of your staff dedicated to running your system so budget accordingly. consider it a necessity and part of the overall cost. Its all in the planning
In closing let me say that it is those hard challenges in business that you overcome that bring you to the next level.
If you always do what you always did you will always get what you always got.
we live in a technological world that is limited only by our lack of imagination. Let technology work for you and your business.
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